Frequently Asked Questions.

Our MOQ starts from 50–200 pcs depending on the product category. For new customers testing the market, we offer sample orders starting from 1 pc so you can evaluate quality before committing to larger quantities.

Yes! We support mixed category orders. You can combine resin figurines, wooden decor, crystal lamps, candle holders, and gift packaging in a single order — one supplier, one shipment. This is ideal for seasonal retail launches.

Standard production lead time is 15–30 business days depending on order size and customization complexity. Rush orders may be available — contact us for specific timelines.

Yes! We provide full OEM/ODM support including custom mold, material, size, color, logo printing, hangtag, barcode, and packaging design. Just send us your reference images or design files and we'll handle the rest.

Our sample process is straightforward: Reference idea → Design suggestion → Sample photos for approval → Your confirmation → Bulk production. Typically takes 7–15 business days. We can also send physical samples via express shipping.

Absolutely. We offer white box, color box, gift box, display box, and custom set packaging with your brand logo, barcode, hangtag, sticker, and insert card. Packaging is fully customizable to match your retail requirements.

We support sea freight (most economical for bulk), air freight (faster, medium orders), and express shipping via DHL, FedEx, or UPS (for samples and urgent orders). All shipments include full export documentation and SKU-level packing.

Yes. We provide complete export documentation including commercial invoice, packing list, bill of lading, and certificate of origin. We also support DDP (Delivered Duty Paid) shipping for select destinations.

We accept T/T (bank transfer), PayPal, Western Union, and Letter of Credit for large orders. Standard terms are 30% deposit with 70% balance before shipment. We also support Alibaba Trade Assurance for eligible orders.

Yes, we offer tiered pricing — the more you order, the lower the per-unit cost. Contact us with your quantity requirements and we'll provide a detailed quotation with volume discounts.

Absolutely! Our facility is in Ningbo, Zhejiang, China — one of China's largest manufacturing hubs. We welcome factory visits and can arrange airport pickup from Ningbo Lishe International Airport. Contact us to schedule.

We implement in-line QC during production and pre-shipment inspection to ensure consistent finish across your entire order. We can also provide third-party inspection reports upon request (SGS, Bureau Veritas).